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Safety & privacy

Safe by default.
Honest by design.

Most trackers show a dot. We show the truth, even when the truth is “we don't know yet”. These six rules came from parents, drivers and schools.

01

A range, not a fake second.

A bus can't be predicted to the second. Promise ±5 seconds, deliver ±4 minutes, and parents stop believing every other number too.

Typical trackerETA8:05:05 AM± 5 seconds
7:41
Updated 7:41 AM
On the way
Reaches your stop in7–9min
Bus stopped atGreen Park · 7:38
Your stop is 3 stops away
DriverRajesh Kumar · Bus 12
HomeAlertsMessagesAsk
02

A quiet bus says it's quiet.

When the bus phone stops updating for two minutes, we hide the ETA and show when we last heard from it.

Typical tracker● LIVEBus 12 · 8 min away(last real update 14 min ago)
7:41
Last seen 7:41 AM
Tracking paused
Last seen7:41 AM
The bus phone hasn't updated for 2 minutes, so we've hidden the ETA instead of guessing. The school is checking.
Call school office
HomeAlertsMessagesAsk
03

Silence is not consent.

If a stop is left without confirming, every expected child there becomes “not boarded”. Nothing goes unrecorded.

Typical trackerStop sheet dismissedNo markingNo recordNo alert
7:38
Stop 4 of 9 · 3 expectedGreen ParkArrived 7:38 AM
Diya SharmaPicked up
Ishaan VermaPicked up
Kabir MehtaNot here
Riya KapoorAbsent · parent
Everyone counts as picked up.
Tap only who isn't here.
CONFIRM STOP
Bus 12 · Route R4SOS · hold 3s
04

The driver is not a contact.

Parents talk to the school, never to the person driving forty children. His phone stays quiet while the bus moves.

Typical trackerChat with driver“Bhaiya kitni der?”“Bus aayi?”
7:41
Morning run · Route R4Safety mode
Next stop · 1.2 kmRose Garden2 students to pick up
On the bus14
Stops left8
Marking locked while moving34 km/h · unlocks at the stop
EMERGENCYHold 3 seconds
05

“Dropped” is the one word we can't get wrong.

A false “dropped” tells a parent their child is home while he's asleep on the back seat. So the trip can't end until the bus is checked empty.

Typical trackerEND TRIPTap to finishAll students: dropped
8:00
At St. Mary's School · 8:00 AMEnd trip
3 students still on the busCheck the bus is empty before ending the trip.
Diya Sharmaon since 7:39
Rohan Guptaon since 7:43
Aarav Sainion since 7:50
REVIEW EACH
Mark all as dropped
06

Voice prepares. You confirm.

A misheard absence could remove a stop and strand a child. The assistant drafts the change; only your tap makes it real.

Typical tracker“Mark absent tomorrow”Done. Stop removed.
7:41
Askहिं · En
Bus kahan hai?
Bus 12 abhi Green Park se nikli hai. Aapke stop tak 7–9 minute.
Kal Aarav ki morning chhutti laga do
Please confirmMark Aarav absent · Tomorrow, Fri 8 Nov · Morning only?
Yes, confirmCancel

Your child's data,
handled like it matters.

Collected only for the journey, kept only as long as needed, seen only by the people who need it.

Where it livesIndiaAll personal data and processing stay in India, in a Mumbai data centre.
Location history7 daysBus location points are deleted after a week by a nightly job.
Consent

No consent, no processing.

A parent agrees before their child's journey is processed, and can see or withdraw it any time.

Who sees what

Each person sees their own slice.

ParentOwn child · own stop and the few before it
DriverToday's trip · this stop's children only
SchoolIts own buses and students, never another school's
Records you can trust

Append-only, with a reason.

Alerts, absences, stop marks and SOS incidents can't be deleted. Manual changes keep who, what, old value, new value, time and reason, for a year.

7:46
Bus 12 · 14 students on boardEmergency
HOLD
3 seconds
AccidentMedicalBreakdownSecurityChild missing
Sends location, bus and students on board to the school's emergency contacts.
Emergencies

SOS is one hold away.
And a person decides the rest.

  1. The driver holds SOS for 3 seconds, so a pocket tap can't send it, and picks what happened.
  2. The school's emergency contacts get the bus, the location and the children on board.
  3. It keeps alerting until someone at the school acknowledges it.
  4. Parents are never sent a panic message automatically. A person at the school decides what to tell them.
  5. The incident is kept. A false alarm is cancelled with a reason, never erased.

Questions about safety
or privacy?

Ask us anything. We'll walk your management or parent committee through how it works.

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